A veteran of large and small building material, hardware and lumber organizations
throughout the nation through a career that extends from entry level to
executive responsibility over 30 years of experience, Ken understands
the unique opportunities found in every area of this challenging business.
His varied experience and approachable communications style inspire vigorous
and rewarding engagement during his seminars. From sales people to senior
executives, team members at any level will be enriched in dynamic programs
led by Kenneth Wilbanks.
Impact Assessments
From one day wake-up calls to comprehensive assessments for efficient
and synergetic contribution to a balanced business plan. Reviews of
your financial management, marketing, merchandising, human resource
development, and operational execution. A unique educational debriefing
for key stakeholders includes potent suggestions for immediate results.
A priceless catalyst for powerful and profitable change.
Impact Mentorships
Holistic resolution of problematic symptoms into balanced and sustained
organizational health, includes succession planning, leadership team
development, synergetic operational system design, and marketing process
enhancement. Scope of work tailored to fit your organizational needs.
Impact Facilitations
Insightful mediation through design and implementation of the right
initiatives to unique challenges, whether sustained or restructured
improvements, blending existing organizational values with innovative
new ideas. Facilitation formats range from one day leadership debriefings
to extensive strategic planning retreats to meet your organizational
personality and budget.
Impact Skills Refinement
A wide array of courses available in half day, full day, and several
day formats. Popular courses are: customer service and selling skills
for retail or pro customers; merchandising skills specifically for building
material dealers; supervisory and management skills for broad-reaching
operational refinements.
Impact Coaching
A partnership of disciplined focus on new attitudes, aptitudes, and
actions, maintained through routine contact via telephone, email, and
scheduled visits, designed for your individual and organizational transformation.
Scope of work tailored to fit.
Leadership Development
One of the greatest challenges is ongoing development of current and
successor managers and supervisors to prepare for the leadership challenges
that are unique to the building materials industry. Sociologic shifts
require redefinition of our work cultures. Market conditions shift as
national competitors expand to our hometowns. Workers thrust into new
supervisory roles must immediate shift from personal task performance
to the direction and motivation of others. With emerging market conditions,
vendors and retailers alike seek new ways for a dimensional shift in
the traditional buyer/supplier relationship to consummate a more complete
and organic partnership that fully satisfies. Ken’s insight and
creative energy turn these and other related keystone issues into dynamic
and challenging programs.
Ken
Wilbanks 