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Jan's House of Hope
Builder Ideas
Phone 860 589-7391
Fax 860 589-7396
info@jrouleau.com
P.O. Box 30
Terryville, CT 06786

Please take a minute to fill out this survey. This survey is for independent builders, dealers, and builder/dealers of system built housing companies. For your time and effort in filling out this survey, we will send you, at no cost, a free audio CD on Question Selling (value $50).

Your input and observations will be helpful to J. Rouleau & Associates in communicating to system built housing companies as to the need of their independent distributors.  Please note:  this is an independent survey; it is not being sponsored by a system built housing mfg.  The sole sponsor of this survey is J. Rouleau & Associates.  All the information submitted will be kept in strict confidence.  The information you supply will only be used for collective data.

For questions regarding the survey, call: (860) 589-7391.

Thank you, in advance!

 

Independent Representative Survey - System Built Industry
1. Product Sold:
2. How long have you been involved selling system built homes?
years
3. Length of time with current supplier:
years
Rate your supplier on a scale of 1 - 5
(5 being the best - 1 being the worst)
4. Initial start up training - overall:
5. Product Training:
6. Construction Training:
7. Design Training:
8. Pricing Training:
9. Business Skills Training:
10. Sales Skills Training:
11. Marketing Support Training:
12. Management Training:
13. Computer Technology Training:
14. Service Issues Training:
15. On-going, follow up training:
16. Helpfulness on general business matters:
17. Availability of sales tools:
18. Support systems:
19. Response to customer service needs:
 
20. Does your manufacturer sponsor an annual meeting?
 
If yes, number of days:
  days
21. Does your manufacturer sponsor regional meetings?
22. Does your manufacturer have a field representative or a regional sales manager available?
If yes, how often does your field rep visit you annually?
 
How would you rate your field rep or regional manager's
knowledge on the following?
(5 being the best - 1 being worst)
23. Product knowledge
24. Construction skills
25. Design ability
26. Pricing information
27. Business skills
28. Sales skills
29. Marketing support
30. Management skills
31. Computer technology
32. Service issues
33. Does your product supplier have a co-op advertising program?
 
34. What do you spend annually for sales and marketing?
(Not including co-op dollars.  Number should not include model home operating expenses and sales commissions).
Percentage of gross sales:
35. What is your best lead source?
 
36. What do you use for product show or demonstration?
 
Other:
37. How many home shows and or specialty shows, do you do annually?
 
38. How can your current supplier help you better?
 
39. Do you buy your product wholesale or retail?
(wholesale - buy from manufacturer direct and re-sell to the end user.
retail - use manufacturer's retail pricing system and they in turn send you a commission.)
 
40. What is your average commission or margin on a home?
  %
41. What services do you provide? Check all those that apply
  Sell package only
  Sell and assembly of package
  Turn-key construction
42. Have you ever represented other system companies other than the one you are representing?
 
If yes how many?
Kind of product types?
43. Do you have your own independent web site?
 
44. Are you hot linked to your product supplier site?
 
45. What is the turnaround time for the following items, and do you consider this satisfactory?
Item
Satisfactory
Blueprints
Pricing
Service issues resolved
Payments due for service work reimbursements
46. Does the manufacturer offer protected territories?
 
47. Does your manufacturer offer a model home program?
 
48. Does your manufacturer offer a volume rebate, based on sales?
 
49. Does your manufacturer also sell factory direct to the retail market?
 
50. Number of new homes you sell per year (total - all types)
 
51. Background (ex- business, sales, construction, engineering etc.)
 
Name:*
Company*:
Email:*
Phone:*
Address:*
City:*
State/Province:*
Zip Code:*
Question or
Comment:

Please note:  Please allow 3 weeks, for receipt of free audio CD on Question Selling.